Delta Corporate Services, an EXIN Accredited Training Provider and Examination Center, is excited to offer an ITIL® Foundation Certification Course, presented by ITIL Expert, Forrest Shue. If you are a member of an IT organization responsible for or interested in aligning IT services with business needs, with particular focus on balancing IT resources effectively, reducing costs and improving quality of services offered, then this class is for you!
ITIL Foundation Certification Course Overview
In this interactive 3 day course, students will be introduced to the lifecycle of managing IT services to deliver value to the business. With hands-on exercises and sample questions, students will Image may be NSFW.
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be well prepared for the ITIL Foundation Certification Exam administered on the final day of training. Students will gain knowledge and understanding in the following areas: Service Management as a practice, Key Principles and Models, ITIL Service Lifecycle, Generic Concepts and Definitions, Selected Processes & Functions, Key Roles and Responsibilities, and ITIL Qualifications Schemes.
Forrest will discuss how ITIL processes, driven by a Service Lifecycle, help organizations function more efficiently and ensure high-quality services for their customers. This valuable course is perfect for IT Staff, IT Developers, IT Consultants, IT and Business Executives, and Key Business Users.
2014 Class Dates:
The class will be held at Delta Corporate Services’ Training Center located in Parsippany, New Jersey on the following days:
- April 7, 2014 – April 9, 2014
- July 14, 2014 – July 16, 2014
- October 20, 2014 – October 22, 2014
Course Fee:
The ITIL Foundation Certification Course is being offered at a discounted rate of $800.00, which includes the examination fee, as well as Best Practices Course Handbooks.
There are limited seats available so visit our website at www.deltacorp.com and register now!
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